WHAT IS THE PORTAL?
The Metroll portal is an account management tool. Metroll uses the power of Salesforce to protect your information and secure your account. To get started, go to the portal website. Metroll and log in. You will need to be granted access to login into the portal. If you need your password reset, please contact our sales team. Hello@fontana.metroll.com
Helpful Video Links for our Portal
In the portal, you can…
CREATE QUOTES & PLACE ORDERS.
Create quotes and place orders at your convenience. Your customers will love your quick response to their requests!
GET DISCOUNTS FOR BUYING IN BULK.
We have now added Intelligent Pricing! What is that? Glad you asked. It is a feature that will adjust your discount based on the volume of your order. This feature is only available on the portal.
VIEW YOUR ACCOUNT HISTORY.
We have loaded all your previous orders, invoices, and quotes in one convenient place.
SEE YOUR ORDER STATUS.
Is my order ready? Check the portal. If it is in progress, you'll see it on that tab. Completed? Great, you can then schedule a pickup!
USE THE "I" ICON TO GET MORE INFO ON PRODUCTS.
When looking at our products, the 'i" icon gives you access to more information and specifications.
SCHEDULE A PICK-UP TIME FOR YOUR ORDERS.
Want to have your driver show up and not have to wait for other trucks to be loaded? By scheduling a pick-up time, we have your order(s) ready! The best way to explain it is - imagine going to the Dr. and you don’t have an appointment. Your wait time would be significantly shorter by having an appointment.
1. Log into our PORTAL.
2. Click on "My Account".
3. Click on "Completed Orders".
4. Select the order that you want to pick up.
5. Select your preferred date and time.
6. Send your driver to the "Check-In" window with your order number. We will have your order ready to go at your appointment time!
PAY FOR YOUR ORDERS.
Pay With a Credit Card
Our customers have said that it is, "as easy as AMAZON!" When prompted for payment in our portal, select the credit card option. We've implemented extra security measures to ensure your safety. A 2.9% transaction fee will apply to all credit card transactions- and will be added to your invoice.
Pay With Zelle
You cannot pay with Zelle on the portal, but Metroll does offer it as a payment option. Login to the bank account you want to use. Find the "Pay with Zelle" transfer option or log in to the Zelle App on your mobile device. Please note, Metroll's name will display as Buildmat Plus and Zelle is not available (yet) in our portal. Be sure to include an invoice or reference number for easy tracking. Send your payment to: zellepay@fontana.metroll.com
Pay With an ACH Transfer
When prompted for payment in our portal, select the ACH option. This will prompt a bank account login where the funds will be verified. Extra security measures have been implemented and vary from bank to bank. A text message verification may be required. ACH typically takes 1-5 business days. We do not recommend this payment option for immediate or urgent orders. The processing time for ACH should be added to the lead time. There is no fee for this payment option.
GET DEALS
Don’t need a prime coil or doing a job that has a little leniency? Then our clearance section is for you! Metroll offers a clearance section that consists of mis-runs, secondary coils and flash deals.
1. Log into our PORTAL.
2. Click "My Account".
3. Click "Create New Order".
**This selection is only available under orders, NOT quotes**
4. On the left-hand side, scroll down to the red section titled "Clearance Products".
5. Shop away and submit your order as you normally would.